How Do I Fix My Android TV Box If It Stops Working

Having an Android TV box is great because it allows users to convert their TV sets into smart TVs. This box is perfect for people who like to multitask with their TVs because it allows them to download, search the web, watch videos, play games and browse their social media, just to name a few. But what happens when things don't go the way they should? Then you wonder, "Why doesn't my Android TV box work?" Well, today is your lucky day, because here are some tips to get it working again.

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Tip 1: Check the Internet connection

In most cases, users will see their videos loading slowly or see them buffering. This problem can be due to a number of reasons, such as the distance of the router and its capabilities, or it can be due to the Internet speed.

If the latter is suspected as the cause, then it is best to check. This can be done by running the speed test application from the home screen. Ideally, the download speed should be 10 Mbps. if the internet speed is slow then you can clear the cache to improve it.

It is also possible that the router is the cause of the problem. Check that it is working properly. If it is still under warranty, you may need to call the manufacturer or replace it with a new one altogether.

Tip 2: Check the power supply

Sometimes users start to worry that the TV box isn't turning on. This can be a lot of things, but there are a few ways to get the box running again.

The first is to try a soft reset by pressing the power button for at least 15 seconds.

If a soft reset doesn't help, then removing the battery, if you can, may help. As with many Android powered devices, sometimes it is simply a matter of removing the battery to get the device to turn on again. Simply remove the battery for a few seconds, put it back in place and press the power button.

Check that the power plug is well connected to the outlet. Sometimes other power sources such as laptops or desktops do not have enough power, so it is best to plug them into a wall outlet to make sure the power is stable. Make sure the power cord is properly connected to the outlet.

You can also check if the power cord is still valid. You can do this by connecting the same cord to another device to see if it works. If it doesn't, then it's time to get a new one.

Tip 3: Need to restore factory settings

When you do a factory reset, you may be answering the multi-million dollar question of why your Android TV box is not working. Those who have been using Android devices for a while will know that it needs some factory reset from time to time because they are loaded with so much data and files that it makes the device run slowly. Restoring factory settings will delete all the extra data stored and restore the device to its original factory settings.

You need to remove the power cord from the TV box and poke it into the SPDIF or AV port on the back of the box with a toothpick. Using a toothpick will feel the small button. Gently press the button with the help of the toothpick until it is depressed.

Continue to press the button with the toothpick until the logo appears on the screen. When the logo disappears, the button must be released.

It will take a few minutes for the TV box to reboot, but once it does, the user can begin installing all the applications they want.

Calling us

If you have completed all the prompts and still have questions about why your Android TV box is not working properly, it may be time to call the box manufacturer. GECEN will offer some sort of warranty, and we have our R&d team which is composed of creative and motivated professionals , support customized for the appearance id design, launcher (ui)design, packaging, logo printing, apps pre-loaded etc. Follow us to customize the box you want.