Voice Remote Control G10S 2.4G Wireless Air Mouse Used for Android TV Box

Zhuhai Gecen Electronic Co.,Ltd has been operating in the electronics industry for more than 20 years. Gecen Intelligent the branch company of “Gecen”. 

Our product range are Android TV Box, IPTV Service, WiFi product and Smart Home.

We have our own factory, which has more than 20,000 square meters. we own a professional factory with more than 300 workers for 12 production lines .

FAQ

Q1: If I have no idea to customize, Could you help me make wonderful giftbox?

Sure, We have prefessional designer to customize, Just let us know what style you want then we will send serval first draft for you to choose. We believe that we can design a unique amazing giftbox to you.

Q2: What after-service you can guarantee?

1. We provide one year Warranty and after- sale service. 

2. We will do everything we can to reply your question.

3. Please clearly  your problem and tell us and we will answer you in 24 hours.

4. If there any problem with tv box Pls send us a video or send the PCBA to us, Our professional engineer will try to solve the question and feedback you. Giving you a satisfy answer. Also we will check every                   products before sending.

Q3: What’s the delivery time? (How long do you need to prepare my goods?)

7 days For sample and small quantity order

15-30 working days for OEM & ODM orders (based on different quantities/request/).

Q4: How will you deliver my goods to me? How long to wait?

You can select shipping options possibly, such as DHL, UPS, Fedex, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo for                     large quantity. 3-7 days for international express, 5-10 days for air cargo, 20-50 days by sea cargo.

Q5: What is the payment method?

We accept T/T,Western Union, Credit Card, etc according to the exact order amount.

Q6: How can I track the goods?

We will send you tracking number at second day after parcel shipping out. You can track the parcel on website.

Q7: Can you provide EU or US,UK,AU plug power adapter?

Yes, there are EU,UK,US,AU four standards of plugs are available. We will send the different adapter to you according your country and requirements.